Help Desk Technician - Tier 1
3.
5 Quincy, IL Quincy, IL Estimated:
$34.
1K - $43.
2K a year Estimated:
$34.
1K - $43.
2K a year 6 days ago 6 days ago 6 days ago CDS Office Technologies is the premier Managed Technology Services Provider in the Midwest and we are looking to add to our ever-growing team of IT professionals! We are looking to fill immediate openings in the position of help-desk technician.
CDS offers an exciting, fast paced, environment where employees are frequently exposed to new learning opportunities as well as bleeding-edge technology, hardware, and software.
With 9 locations and 50 years in business, CDS offers a diverse work environment for career-minded individuals who want to excel in the field of IT / Technology and who have a desire to advance their skillset and ultimately their career.
Applicants should be friendly, enthusiastic, and driven with a strong work ethic.
CDS offers a highly competitive salary with full benefits including Medical, Dental, Vision, 401K, Life Insurance, Short and Long-Term Disability, along with Paid Time off and more.
Our help-desk technicians (better known as our Managed Support Team) act as the first line of support for our clients.
Duties included (but are not limited to):
Monitor and respond to IT support tickets in a timely manner Respond to client issues via phone, email and chat Manage and configure user accounts for various cloud platforms Troubleshoot and resolve network and computer issues Install printers and other peripheral hardware Monitor and manage scheduled backups Repair and upgrade existing computers - remotely Assist with training clients on new technology implementations Configure and manage VOIP phone system - remotely Assist Tier 2 or Tier 3 engineers remotely with technical issues Assist internal staff as needed Previous help-desk experience is desired but not required.
A
and Network
Certifications are preferred but not required.
Applicants will be subjected to in-depth technical interviews and should be dressed for success.
AA/EEO Employer.
Estimated Salary: $20 to $28 per hour based on qualifications.
5 Quincy, IL Quincy, IL Estimated:
$34.
1K - $43.
2K a year Estimated:
$34.
1K - $43.
2K a year 6 days ago 6 days ago 6 days ago CDS Office Technologies is the premier Managed Technology Services Provider in the Midwest and we are looking to add to our ever-growing team of IT professionals! We are looking to fill immediate openings in the position of help-desk technician.
CDS offers an exciting, fast paced, environment where employees are frequently exposed to new learning opportunities as well as bleeding-edge technology, hardware, and software.
With 9 locations and 50 years in business, CDS offers a diverse work environment for career-minded individuals who want to excel in the field of IT / Technology and who have a desire to advance their skillset and ultimately their career.
Applicants should be friendly, enthusiastic, and driven with a strong work ethic.
CDS offers a highly competitive salary with full benefits including Medical, Dental, Vision, 401K, Life Insurance, Short and Long-Term Disability, along with Paid Time off and more.
Our help-desk technicians (better known as our Managed Support Team) act as the first line of support for our clients.
Duties included (but are not limited to):
Monitor and respond to IT support tickets in a timely manner Respond to client issues via phone, email and chat Manage and configure user accounts for various cloud platforms Troubleshoot and resolve network and computer issues Install printers and other peripheral hardware Monitor and manage scheduled backups Repair and upgrade existing computers - remotely Assist with training clients on new technology implementations Configure and manage VOIP phone system - remotely Assist Tier 2 or Tier 3 engineers remotely with technical issues Assist internal staff as needed Previous help-desk experience is desired but not required.
A
and Network
Certifications are preferred but not required.
Applicants will be subjected to in-depth technical interviews and should be dressed for success.
AA/EEO Employer.
Estimated Salary: $20 to $28 per hour based on qualifications.
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